Today I want to elaborate on observation that I touched on earlier, that is, people are natural improvisers. When we are faced with something that we want but not provided for, we apply our creativity to improvise to create our own solution within the confines of what system allows.
I'll give you four such examples to illustrate my point. While going through my examples, hopefully I would have made convincing case for you to consider my conclusion: Product design should be continually improved when sufficient level of unintended workarounds are detected.
I'll give you four such examples to illustrate my point. While going through my examples, hopefully I would have made convincing case for you to consider my conclusion: Product design should be continually improved when sufficient level of unintended workarounds are detected.
