WSJ ran an article about management's dilemma of employees on social media. Because anyone with email address can open free social media accounts and start writing, management teams are concerned that there will be inappropriate content that reflects poorly on their corporate image. Even worse, employee's writing may unwittingly leak information to anyone who care to search on Internet. We've all seen how fast bad publicity can travel on social media.
| Source: WSJ |
But these risks are small when compared to benefits that content creating employees bring. Benefits are of many folds.